All of my bags and bracelets are made by hand, and the utmost of care is taken to ensure they are as perfect as any handmade item can be.
Because they are handmade from natural materials, small imperfections and irregularities are to be expected. I think they add to the beauty and individuality of each piece, and I make sure they won't affect the strength or function of your piece. All that being said, I will gladly accept returns or repair any item with a manufacturing flaw.
When ordering bracelets, please pay special attention to the measurements in the product description, and contact me before ordering if you have any concerns about fit. If you need to return your bracelet, please know that I can only accept returns of bracelets which have not been worn, and are as new. I cannot refund shipping costs, and return shipping must also be paid by you.
As custom pieces are made especially for you, to your specifications, I cannot accept returns unless there is a problem with the manufacturing of a piece. Please also bear this in mind if you are ordering your bag or bracelet as a gift.
I want you to love your piece! If you are not completely happy with it for any reason, please contact me. I'm sure we can find a way to fix the problem!